Average Call Duration Threshold Alarm

acACDThresholdAlarm

Alarm

acACDThresholdAlarm

OID

1.3.6.1.4.1.5003.9.10.1.21.2.0.112

Description

The Average Call Duration (ACD) plus the SDD (Session Disconnect time) measures the average call duration from the time from when the sip Bye is sent to the time when the 200 OK is received. The alarm is sent when the configured ACD minor and major thresholds are crossed (configured in the Performance Profile table).

Source Varbind Text

The object for which the threshold is crossed can be any one of the following:

PM_gwSBCACD
PM_gwSBCIPGroupACD
PM_gwSBCSRDACD

Alarm Text

 

Event Type

Quality Of Service Alarm

Probable Cause

The threshold has been crossed.

Severity

Condition

Text

Corrective Action

Major

ACD is equal or less than the configured Major threshold.

"ACD threshold crossed."

-

Minor

ACD is equal or less than the configured Minor threshold (but greater than the Major threshold).

-

-

Cleared

ACD is above the configured Minor threshold plus the hysteresis.

-

-